Financial Arrangements and Accommodation Charge

We are committed to providing value for money within our comprehensive and caring service.


All care staff within the Home are appropriately qualified to deliver the highest standards of care.

The accommodation charge is dependent upon:
1) The type of facility required, and 2) The type of care package and needs of the individual resident.

Residents can either pay their accommodation charge privately or receive benefits arranged by Social Services. The current rules governing Social Service benefits can be complicated and specific advice is available from the Home Manager.

Accommodation Charges - What is included

Fully trained staff in 24 hour attendance
Good home cooking with provision for special diets
Computer and internet access with WIFI
Flat-screen televisions in all bedrooms
In-house Laundry Service
GP/Nurse visits, both in-house and at the local surgery
Nurse-call System in all rooms
In-house entertainment
Courtesy car

Accommodation Charges - What is not included -

Dry cleaning
Weekly in-house hairdressing
Six-weekly in-house visits from a private state registered chiropodist
Private phone installation and calls
Toiletries
External day-care services (provided by Age UK)
Newspapers.

Further Information

We will endeavour to make your stay with us as happy as possible by providing the best care and ensuring that your individual needs are fully satisfied and that includes serving you with your favourite meals.

Visiting hours are unrestricted. However, if you intend to visit the Home outside of 9.00 am to 9.00 pm please could you let the staff on duty know beforehand, as the external doors will be locked for security reasons.

Jewellery, cheque books and money belonging to residents can be stored in a secure place in the office for safe-keeping. (The management cannot be held responsible for loss of money or valuables not in safe-keeping). We do ask that we be informed if a resident is keeping a large amount of cash in their room. Lockable cabinets and/or safes are available should our residents require these as are locks on bedroom doors.

Staff do not expect, nor are allowed to accept, gifts and to do so contravenes their terms and conditions of employment.

During your stay should you have any questions or wish to make any personal requests please talk to a senior member of staff who will be pleased to deal with the matter on your behalf. Should you have any suggestions to make concerning our activities programme we will be delighted to hear from you.

Your well-being and happiness are our priority and if there is anything at all that we can do to improve the quality and enjoyment of your stay with us please do not hesitate to let us know.

Rest assured at Thornlea you can find real relaxation and complete care in our beautiful bungalow.

We are committed to providing value for money within our comprehensive and caring service. The accommodation charge is dependent upon:

1) The type of facility required, and 2) The type of care package and needs of the individual resident.

Residents can either pay their accommodation charge privately or receive benefits arranged by Social Services. The current rules governing Social Service benefits can be complicated and specific advice is available from the Home Manager.

Accommodation Charges – What is included –

Fully trained staff in 24 hour attendance,
Good home cooking with provision for special diets,
Computer and internet access with WIFI,
Flat-screen televisions in all bedrooms,
In-house Laundry Service,
GP/Nurse visits, both in-house and at the local surgery,
Nurse-call System in all rooms,
In-house entertainment,
Courtesy car.

Accommodation Charges – What is not included –

Dry cleaning,
Weekly in-house hairdressing,
Six-weekly in-house visits from a private state registered chiropodist,
Private phone installation and calls,
Toiletries,
External day-care services (provided by Age UK),
Newspapers.