Our doors are always open for anyone who would like to visit, view or discuss their requirements

All care staff within the Home are appropriately qualified to deliver the highest standards of care.

Clients interested in coming to Thornlea Care Home are encouraged to visit the Home and sample the atmosphere and level of service.  Often day-care is available in order that the client may get to know the staff and adjust to new people and surroundings before actually being admitted. A month’s trial period is always given before taking permanent residency. Our registration enables anyone of 65 years or over to stay at Thornlea, provided we can meet their assessed care needs. (If you are under 65 please speak to the Registered Manager as our registration is ‘flexible‘ subject to certain criteria being met).

Further Information

We will endeavour to make your stay with us as happy as possible by providing the best care and ensuring that your individual needs are fully satisfied and that includes serving you with your favourite meals.

Visiting hours are unrestricted. However, if you intend to visit the Home outside of 9.00 am to 9.00 pm please could you let the staff on duty know beforehand, as the external doors will be locked for security reasons.

Jewellery, cheque books and money belonging to residents can be stored in a secure place in the office for safe-keeping. (The management cannot be held responsible for loss of money or valuables not in safe-keeping). We do ask that we be informed if a resident is keeping a large amount of cash in their room. Lockable cabinets and/or safes are available should our residents require these as are locks on bedroom doors.

Staff do not expect, nor are allowed to accept, gifts and to do so contravenes their terms and conditions of employment.

During your stay should you have any questions or wish to make any personal requests please talk to a senior member of staff who will be pleased to deal with the matter on your behalf. Should you have any suggestions to make concerning our activities programme we will be delighted to hear from you.

Your well-being and happiness are our priority and if there is anything at all that we can do to improve the quality and enjoyment of your stay with us please do not hesitate to let us know.

Rest assured at Thornlea you can find real relaxation and complete care in our beautiful bungalow.